Refund policy

Return & Refund Policy

Last updated: July 2026

Thank you for shopping at Breo Philippines. We are committed to providing high-quality wellness products and excellent customer service.

You may request a return within 7 calendar days from the date you receive your order, provided that:

The product is unused and in its original condition.
All original packaging, accessories, manuals, and gifts are included.
The product has not been damaged by misuse, accident, or unauthorized modification.
Proof of purchase (order confirmation or receipt) is provided.

Products returned without their original packaging or with missing accessories may not be accepted.

For hygiene and safety reasons, we cannot accept returns for products that have been:

If your product arrives damaged or develops a manufacturing defect, please contact us within 7 days of receiving the item.

Please provide:

After inspection, we may offer:

Once your returned item has been received and inspected, we will notify you of the approval status.

If approved, refunds will be processed to your original payment method within 7–14 business days, depending on your payment provider.

Shipping fees are generally non-refundable unless the return is due to our error or a defective product.

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it can no longer be cancelled and will follow the standard return procedure.

Our products are covered by the official Breo Philippines Limited Warranty.

Warranty service covers manufacturing defects only and does not include:

Please refer to our Warranty Policy for complete warranty terms.

If the return is due to:

A defective or incorrect product, Breo Philippines will cover the return shipping cost.
Customer preference or change of mind, the customer is responsible for all return shipping costs.